[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “RINGING UP CUSTOMERS WHILE SIMULTANEOUSLY HELPING CUSTOMER ON PHONE. THIRD CUSTOMER ASK FOR ASSISTANCE”
Bottom Text: “ಠ_ಠ”]
Dollar Tree Robin.
The Dollar Tree is cheap. Really cheap. So cheap it hardly affords our hours. We only ever have one manager and one cashier on duty, and there are weeks where we have to cut an extra forty hours - which of course is difficult if it means either not having a cashier or manager.
Anyway, since we only ever have a manager or cashier on duty we have to split the load. My duty is to ring up customers, answer the phone and clean up the front of the store. The manager is either taking care of paper work or stocking something. While the manager is on the floor and available, I am the first person a customer sees walking into a store.
We are typically very busy. And often more than not I am calling for back up. It happens almost daily. I will have a line of ten or more customers, be on the phone helping another customer (strange - we get calls a lot) and then a third customer will come behind or to the side of the register WHILE I am talking on the phone and ringing up another customer and start talking and expect me to listen.
Do they seriously think that I can even hear what they are saying when I am talking into a phone or listening to another customer? Do I have dual hearing? Usually they want something from me.
Another fun part about being so short handed - I never do stock. I do go backs, and I am usually searching for one item to go back somewhere for ten minutes before it gets there, minus the time being interrupted because I am cleaning, on the phone, or ringing someone up. And stock is constantly changing. So when a customer ask me where a product is or if we have it, I have absolutely no idea! And managers can only be so patient with me constantly asking them after being asked by a customer where something is.
Used to work at Dollar Tree. Hated (among many things) never being able to find a damn thing.
At my current job, cashiers actually have access to the inventory system to locate items in the store. Love it so much.